Riksbyggen

You may not drill or otherwise make holes in the wall surface in the bathroom. If you wish to put something up on the walls, you must first speak to your landlord. This is to avoid causing water damage in the wet room. A shower curtain is not provided as standard, but you should fit one as a protection against water. Choose a type of curtain rod that does not need to be screwed to the wall, as it is easy to take with you when you move and no damage will be caused to the wall.

Bear in mind that:

It is your responsibility to keep the outlet for the washbasin and the floor drain clean so that they don’t become blocked.
It is prohibited to flush medicine, chemicals, cat litter, sanitary pads, cotton buds and grease from frying pans down the toilet.
Be considerate to your neighbours. Avoid using the shower or filling the bath at times when your neighbours may be disturbed by the noise in the water pipes.
The bathroom cabinet is part of the standard fixtures in the dwelling and must be left behind when you move.

Give notification of your change of address in good time ahead of your move. You can do this at adressändring.se. When notifying of a change of address you will need your apartment number, which consists of four digits. You will find your apartment number in your tenancy agreement or on the door of your apartment.

You must also provide a flyttanmälan till Skatteverket (notify the Swedish Tax Agency of your change of address) to obtain the correct civil registration address. You are responsible for notifying e.g. your insurance company, bank, associations and friends that you are moving.

If cleaning is carried out properly, chemical cleaning agents are rarely required. A microfibre cloth or mop removes dirt and bacteria just using water and will work on most surfaces: floors, sinks, windows etc. If you need to use cleaning products, choose mild products with an eco-label and do not use excessive amounts. Products marked as a good environmental choice or with the Nordic Swan contain no hazardous substances and are degradable.

Make sure you use a cleaning agent that is suited to what you wish to clean. Aggressive cleaning products are often harmful to the environment and can also cause damage to surfaces in the home. You may then be liable for compensation.

If you want to have a dishwasher fitted in the kitchen, you must obtain authorisation from Riksbyggen. The policy is to authorise such installations where possible. Installation must be carried out by a professional, both with regard to electricity and plumbing, and for all types of machine: countertop dishwashers, floor-standing dishwashers and built-in machines. If you remove a cupboard to install the dishwasher, the cupboard must be stored in your apartment’s storeroom.

In most of Riksbyggen’s dwellings, you as tenant can choose which electricity supplier is best for you. It is your responsibility to choose and to conclude a contract, and also to terminate the contract when you move.

In some of Riksbyggen’s residential buildings, household electricity is metered individually. You will see the electricity charge on your rent notice. All the electricity supplied by Riksbyggen is generated by wind power and is eco-friendly and renewable.

For safety reasons it is not permitted to prop entrance doors open and they must be kept locked at night to prevent unauthorised entry. Bicycles, pushchairs, furniture and other items may not be left in the entrances, stairwells or on higher-level walkways. This is to increase ease of access for cleaning staff but also because of the fire risk and to enable ambulance and emergency staff to perform their duties.

You should clean the filter in the extractor hood over the cooker once a month. Wash the filter in the dishwasher or using washing-up liquid. The fan above the cooker is part of the ventilation system and extracts cooking odours as well as air from the bathroom. Remember also to clean the ventilator in the bathroom. One tip is to wrap kitchen roll around a kitchen knife and use it to remove the dust in the opening. NB: Do not loosen any screws on the ventilators that would cause the settings to be changed.

You must have a home insurance policy to enter into a tenancy agreement with Riksbyggen. When you enter into the tenancy agreement, you must provide proof that you have home insurance.

Home insurance is extremely important for you as tenant if damage or breakage occurs. If major water damage occurs, for example, meaning that you have to move out of your apartment temporarily, it is your home insurance that covers the cost of your alternative accommodation, destroyed property etc.

When you move out, Riksbyggen carries out two inspections, a preliminary inspection and a final cleaning inspection on the actual day of the move. This is so that we can schedule any repairs and maintenance and to give you an opportunity to rectify any shortcomings or faults.

We aim to carry out the preliminary inspection as soon as possible, preferably within two weeks of your notice of termination. Call customer service on 0771-860 860 to book an inspection.

It is important to leave the laundry room clean and in the condition you would wish to find it. Keep to the laundry slot you have booked and do not take someone else’s slot.

When cleaning up, please start with the lint filter in the tumble dryer. Ensure that no spilt detergent remains in the laundry room and dry the detergent compartment in the washing machine. The floor of both the laundry room and drying room must be swept or cleaned and the worktops dried.

Show consideration for those with allergies by not smoking in our facilities. Pets may not be taken into the laundry room. If you have a pet, remember to remove any pet hairs left in the washing machine.

Filling the washing machines to capacity saves energy. Choose the lowest temperature setting needed for the wash – it will also be quicker.

There are three keys for your apartment. You acknowledge receipt of the keys when you sign your tenancy agreement. If you need more keys, you can purchase them through Riksbyggen. It is prohibited to make your own copies.

Replacing locks is expensive, so take care of your keys. If you lose your keys and are exposed to the risk of burglary, this may cause problems with your home insurance.

Contact customer service on 0771-860 860 if you lock yourself out.

If you install an additional lock on the door and have problems with it, you must contact a locksmith. Riksbyggen cannot provide assistance.

To fit a lever tumbler lock in the external door you must obtain permission from Riksbyggen. You must also hand all keys over to the next tenant. If you report a defect and a building caretaker has to enter your apartment, you must leave the tumbler lock open.

If you have any complaints about the cleaning, contact Riksbyggens lokalkontor (the local Riksbyggen office) where you live. If there are major problems, we will carry out a cleaning inspection. If you arranged with the previous tenant to be able to move in before the contracted date, you cannot claim compensation if the apartment was poorly cleaned.

Your apartment must be inspected before you move in. If you have any comments regarding the inspection, contact Riksbyggen’s local office where you live.

Terminate the lease

Log in to Mitt Riksbyggen if you are not already logged in.
Go to the "Mina kontrakt" page (which you can find at the top of the menu) and press the "Säg upp kontrakt" button.
Fill in the necessary information and submit your resignation digitally.

Please note that you, as a tenant, are obliged to pay the rent during the notice period. How long the notice period is appears in the rental contract and applies even if you move out earlier.

The rental agreement is a document of value and should therefore be recommended for postal forwarding. You can use your rental agreement as a form for termination if you do not have access to Mitt Riksbyggen. This applies to both residences and car spaces. You will find it on the back of your rental agreement, remember to enter contact details and new address.

Your place in the queue closes when you are given an agreement on a property for which you were in the queue. You can join the queue afresh if you wish and begin to accumulate new points. If you get an agreement on an apartment, the place in the queue closes when you sign the agreement, but if you are in a queue for a dwelling in other buildings at the same time, you retain the points there.

You must surrender all keys to the dwelling when you move, including any copies. Remember to hand in the keys to the engine heater, storeroom and laundry room also.

Moving electricity, Internet and telephone provider —Terminate your old electricity supply agreement on the same date as terminating your tenancy agreement and sign up with a new supplier at the new address. You must also tell your telephone and Internet providers that you are moving.

Apartment inspection – We will carry out a final inspection as soon as possible following notice of termination of your agreement. It is a good idea to be present in person to discuss any damage to the apartment. In the event of damage or abnormal wear and tear to parquet flooring, wallpaper, doors or windows, for example, you may be liable for compensation. Remember that all fixtures belonging to the apartment must be in place during the inspection. These include, for example, doors, bathroom cabinets, hat rack, curtain fittings etc. If you received instructions on use and care of fixtures in the apartment, you should leave these in the apartment for the next tenant.

Take everything with you – Take bulky waste and all your belongings with you when you move, including the items you keep in your storeroom, garage and on the balcony or in your outdoor area.

Apartment viewings – You must be prepared to show the apartment you are vacating to persons who have received an invitation to move in after you. We will be happy to assist with viewings if you wish.

If you are disturbed by your neighbours, try to speak to the person creating the disturbance in the first instance. If it feels uncomfortable doing this, don’t hesitate to contact Riksbyggen’s customer service, which is available round the clock on 0771-860 860, to get help in contacting the local nuisance response team. The number for the nuisance response team is also posted on the notice board in the stairwell.

The general rule is that the building should be quiet between the hours of 22.00 and 06.00. Of course, everyone may have a party at some time or another. Talk to your neighbours about this a few days in advance and show consideration.

If you wish to terminate your tenancy agreement, you can do this by logging into Mitt Riksbyggen. Notice may also be given in writing to local Riksbyggen office. If several people are named on the agreement, all persons must sign the notice of termination.

The notice period is three months from the end of the month in which Riksbyggen received notice of termination. You cannot terminate your tenancy agreement by telephone.

The tenancy agreement is a valuable document and should therefore be sent by registered mail. You use your tenancy agreement as the notice of termination form. This applies both to the dwelling and any car parking spaces. You will find this on the back of your tenancy agreement. Remember to provide contact details and your new address.

Riksbyggen prefers you not to smoke in the apartment. If you do smoke in the apartment, however, it may mean that you will have to pay for any additional work caused due to smoking.

The apartment is inspected when you move out or if you undertake renovation. Show consideration for your surroundings if you smoke on the balcony. It is prohibited to smoke in the laundry room, stairwell or other communal areas.

The stairwell must be kept clear of bicycles, pushchairs, wheelchairs and other items that would impede access for ambulance and emergency staff. The stairwell is an evacuation route.

Moreover, if items left in the stairwell should catch fire, smoke and flames will spread through the building. Keeping the stairwell empty of items is for the well-being of everyone and to ensure that cleaning staff can carry out their work.

Are you going to be studying or working elsewhere, or moving in with your partner on a trial basis? If this is the case or you have another good reason for doing so, you may obtain permission to sublet your apartment. You can download a form for subletting from Mitt Riksbyggen or get one from your local Riksbyggen office. You must state why you wish to sublet, for how long and to whom.

Bear in mind that you are the signatory to the first-hand contract and are therefore responsible for ensuring that the rent is paid and that no damage is caused in the apartment. If you sublet without approval from Riksbyggen, you may lose your tenancy agreement.

You should always draw up an agreement with the sublet tenant. In the agreement, which you can purchase online or in bookstores, you should specify the term of validity of the agreement and the consequences if the tenant fails to abide by the provisions of the agreement. The person subletting the apartment may not take over the tenancy agreement.

Remember to provide Riksbyggen with your contact details. If you know that it may be difficult to contact you during the time that you sublet your apartment, you must mandate a proxy who is entitled to act for you as tenant and provide Riksbyggen with information.

In the event of death, the agreement can be cancelled at the end of the month occurring no sooner than one month following notice of termination if notice is given no later than one (1) month following the death. If notice of termination is received later, a notice period of three (3) calendar months shall apply.

The surviving spouse, registered partner, or children of the deceased have the right to cancel the agreement. The relationship details and death certificate are enclosed with the notice of termination and details of the contact person and representative of the estate. If there are several beneficiaries, the beneficiaries give power of attorney to whoever is entitled to act for the estate.

Some of Riksbyggen’s residential buildings have a room for sorting waste. This is where you dispose of your waste for recycling and find information about which refuse can be recycled. Waste that cannot be recycled, residual waste, must be disposed of in a tightly closed bag. Remember that it may not contain hazardous waste, chemicals, electronic items or bulky waste. You must take these items to a recycling facility or civic amenity site in your municipality. It is important that you sort your waste properly, both for the sake of the environment and for cost reasons.

If there is no waste sorting room in your building, you must take the waste to a recycling facility. Hazardous waste, electronic equipment and bulky waste should be taken to a civic amenity site.

You will find information relating to the location of recycling facilities and civic amenity sites on your local authority’s website.

As a tenant of Riksbyggen you must sort your waste into the categories covered in your particular building. The following sorting categories generally apply: paper packaging and corrugated cardboard, metal, light bulbs, newspapers, clear and coloured glass, hard plastics and batteries. If any of these categories are not covered in your building, take the waste items to one of the local authority’s civic amenity sites.

You will find information on where these are located on your local authority’s website.

A – Z for tenants